Emergency Support Expectations
When your systems go off the tracks, you need help quickly to get you up and running. Our commitment is to deliver fast, effective Emergency Support in your time of need. For general issues, we have you covered Monday to Friday, and for the most part, we can help you with a telephone call. Going on a maintenance package allows us to do regular proactive monitoring 24/7, and will reduce emergency call outs. In addition, we use software products to avoid computer demons and subsequent downtime. Backup and Recovery are needed to avoid data losses, particularly when it comes to client information and important documents. Further, providing awareness to your staff on best practices can mitigate and avoid IT issues altogether.
IT Support Petersfield Emergency Support Mission
Busted Networks are a 20-year old IT company with 50 years IT experience and almost a 100% client retention rate. We support small to medium sized businesses primarily in the Hampshire and West Sussex counties. When your systems go down, we're here to help and offer fast response times. As many businesses can't afford an in-house IT department, we become your de facto IT department for the good times and emergencies when you really need us. We proactively monitor your computers and servers daily to avoid emergency situations. We implement solutions to fend off your Emergency IT concerns. As your company grows, you can depend on us to provide IT guidance on your expansion and save you money in the long run.
IT Support Petersfield GDPR
The GDPR (General Data Protection Regulation), which became law the 25th May, 2018, placed a greater burden on companies to protect their customer data. This law replaced the Data Protection Act and came with a stricter set of guidelines and fines. There is a good description of the GDPR on the Information Commissioner's Office website, ico.org.uk.
Why not call Busted Networks today for a free 1-hour consultation? 01243 553251 or click on our online form to have a no obligation chat about your needs.